Cass County, ND
Home MenuInmate Visitation
Video Visitation
As of July 10, 2018, we are offering video visitation 7 days per week, available throughout the day and evening based on the routine schedule in each housing unit. You can come to the jail to use a visiting station in the jail lobby at no cost, or you can save yourself a trip to the jail and schedule a remote visit from any internet connection that is camera equipped, including smart phones!
Remote visits are charged a fee by our phone provider. All video visits are by appointment only. You can schedule an appointment online from home over the internet, from an Android based smart phone, or from one of the visiting stations at the jail. Apple phones are capable of doing remote visits, but their App does not allow for scheduling. Appointments must be made at least one day in advance, and can be scheduled out into the future as well. Apps can be downloaded from either the Google Play store or Apple App Store, depending on your device. You can also use the link below to simply use a home based computer, so long as you have a webcam.
Visiting appointments are for 20 minutes each. The system will recognize if an inmate has moved housing units, and may reschedule your appointment time if your original space is not available in the new unit. Be sure to watch your email for updates when this occurs - you will have the option to accept or cancel a visit that has been changed due to a move.
It may also be necessary to cancel scheduled appointments due to emergency situations in that occur. If an inmate is not able to accept a visit at the scheduled time due to such cancellations or lock downs, we will contact Securus to issue credits for rescheduling. Free visits on-site that are cancelled due to unforeseen circumstances will have to be rescheduled by the visitor.
No registration is necessary if you are scheduling a visit from one of the stations at the jail. If you wish to schedule from home, you will need to register at the Securus website using the link below. All registrations received by 7:00 a.m. on Monday thru Friday will be approved that same business day. Registrations received after 7:00 a.m, or during weekends and holidays, will be approved the next business day.
You will receive a confirmation email once your registration has been approved. If you are registering online, you will need to provide a picture of your government issued ID and also a picture of your face. The website link will assist you in taking these pictures.
Please read the terms and conditions on the Securus website for remote visits. Be advised that the company will not issue refunds for remote visits if either the visitor or the inmate fails to login at the schedule time. Inmates are advised on the day of a visit of all appointments that are scheduled each day.
The jail reserves the right to block visitors from on-site visits if you are a no-show for 2 or more scheduled appointments, since no one else can use time that you reserve.